Medicaid Expansion Transition Common Questions

If you move to a different state, you must tell the Department of Human Services: 800-755-2604.

No. Your plan covers care for you only.

Prescriptions are not covered by your plan. Your prescriptions are covered through the North Dakota Department of Medical Services.

No. After getting treatment, you will get a letter called an Explanation of Benefits (EOB). This is not a bill. It explains how your treatment was covered. If you need help, call the number listed on the letter.

For any questions about your plan, call Medicaid Expansion Member Services at 833-777-5779.

If you need a service or procedure, it may require approval (also known as precertification). Please speak with your provider.

Yes, if they are already in place. Please work with your provider and BCBSND if you have questions.

You will have access to BCBSND’s online wellness center. Case managers will help you with:

• Conditions like high blood pressure or diabetes
• Coordination of appointments
• Connecting with social services

A team is available to help you if you have a rare disease.

Your medical ID card will have your name and other important information on it. Keep your card in a safe place. Carry your ID card in your purse or wallet. 

• If you lost your ID card or it does not have the correct information, call 833-777-5779 and select option 1 for help.