The Medicaid Call Center will be closed starting at noon, Tuesday, Dec. 24, and all day Wedesnday, Dec. 25.

We will not be taking calls the afternoon of 12/24 and all day 12/25 due to the holiday.

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Contact Us

BCBSND Member Services
833-777-5779 – option one or login to the Member Portal and send a secure message. 

  • Help with your plan
  • Understanding coverage
  • Finding a doctor

Monday-Friday 8:00 a.m. – 6:00 p.m. CST excluding state designated holidays

24-Hour Behavioral Health Crisis Line
833-777-5779 – option two

24-Hour Nurse Line 
833-777-5779 – option three

Rides to Appointments (Non-emergency)
Schedule a ride two days before your appointment 
833-777-5779 – option one

Arkos Health Care Management
Help with coordinating your care
844-442-7567

North Department of Medical Services
(Pharmacy Services) 

800-755-2604

Complaints and Appeals 
833-777-5779

Translation Service 
If you need help in another language 
833-777-5779 

Fraud, Waste and Abuse
877-537-2830